Dear Valued Client,

We hope this message finds you well.

We are writing to inform you of an important update resulting from the recent government budget announcement. Effective from 6th June 2024, there is a tax hike on various telecommunications products. This change will affect several of our offerings and impact the pricing of our services.

Key Details:

• Increased Tax Rates: The new budget includes higher tax rates on telecommunications products including our bulk SMS service. This adjustment is part of the government’s broader fiscal strategy.
• Effective Date: The increased tax rates implemented starting 6th June 2024. We wanted to give you ample notice to understand and prepare for these changes. You may see this new tax amount change in the next invoices you receive.
• Impact on Pricing: Due to the increased taxes, you may notice adjustments in the tax amount of the SMS service. We are committed to maintaining transparency and will ensure that any price changes are communicated clearly. Your per SMS rate will remain the same as offered but the only impact will be in the Tax portion.

Our Commitment:

• Maintaining Value: Despite the tax increase, we are dedicated to providing you with the best possible value.
• Transparent Communication: We will keep you informed about any adjustments and the reasons behind them. Our goal is to ensure you have all the information needed to make informed decisions.
• Customer Support: Our customer service team is available to answer any questions you may have regarding these changes. Please do not hesitate to reach out to us for assistance or clarification.

We understand that changes in tax policies can be concerning, and we are here to support you through this transition. Thank you for your understanding and continued trust in our services.

If you have any questions or need further information, please feel free to contact us at support@mimsms.com or speak with your account manager directly.

Thanks!
MiM Digital Marketing Solution Ltd.