Dear Valued Customer,

We would like to inform you about an upcoming scheduled maintenance activity as part of our continuous effort to strengthen platform reliability and enhance overall performance. This maintenance has been planned based on year-end usage trends to ensure consistent service quality in the coming months.

Maintenance Schedule
■ Date: 27 December 2025
■ Time: 12:00 a.m. to 2:00 a.m.
■ Duration: Up to 2 hours

Service Impact
During the maintenance window, you may experience a brief service interruption or minor performance fluctuations lasting up to 30 minutes. Any impact is expected to be minimal, and all tasks are being executed in a controlled manner to ensure smooth continuity of your services. Our operations and compliance standards are strictly followed during this activity.

Please note that this maintenance will not introduce any functional changes to your account, and no action is required from your end.

We appreciate your understanding and cooperation. Should you have any questions, feel free to contact our support team.