Account Verification & Document Acceptance Policy
At MiM SMS, protecting user trust and complying with regulatory guidelines are core to our mission. To prevent fraud, misuse, and spam, all users are required to verify their identity before full account activation.
This policy outlines the documents we accept, the requirements for different user types, and the overall process for verification.
🔐 Why We Require Verification
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To comply with telecom and anti-spam regulations
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To ensure accountability and authenticity of SMS senders
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To prevent fraudulent or abusive messaging activity
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To provide fair access to both traditional and non-traditional users
✅ Verification Requirements Overview
All users must provide:
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A valid Photo ID (NID, Passport, or Driving License)
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One Supporting Document — based on your type of user (business, individual, freelancer, government, etc.)
🔸 Primary Verification Documents (Preferred)
Ideal for businesses or registered commercial entities:
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Photo ID (Choose any one):
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National ID (NID)
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Passport
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Driving License
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Supporting Document (Choose any one):
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Trade License
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Company Incorporation Certificate (from RJSC)
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VAT Registration Certificate
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🔸 Alternative Verification Documents
If you don’t have a trade license or incorporation certificate, you may verify your account using an alternative document alongside a valid Photo ID.
✔️ Step 1: Photo ID (Required for All Users)
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National ID (NID)
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Passport
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Driving License
✔️ Step 2: Acceptable Alternative Supporting Documents
For Government Offices, Projects, or Public Institutions:
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Official Government Letterhead or Authorization Letter
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Project Approval/Allotment Document (for govt-funded initiatives)
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Ministry or Department Issued Certification
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Office ID Card + Letter of Intent (if applicable)
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Government Contract Agreement Copy
For Freelancers and Online-Based Businesses:
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Freelancer ID
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Proof of Online Business:
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Digital Business ID (DBID)
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bKash/Nagad Merchant or Payment Gateway Certificate
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For NGOs, Clubs, and Educational Institutions:
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NGO or Club Registration Certificate
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Society Registration Certificate
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School or College Registration Document
General Alternative Proofs:
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Utility Bill (Electricity, Gas, Internet – for address verification)
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Bank Statement
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TIN Certificate (if available)
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Certificate of Incorporation (Including Form X/XI/XII)
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VAT/BIN Registration Certificate
📝 How to Submit Your Documents
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Log in to your MiM SMS account.
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Navigate to the Client Verification Page.
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Upload both your Photo ID and a Supporting Document.
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Submit for review.
👉 [You can also submit the documents by sending an email]
⏳ Review Time
Verifications are usually completed within 1–2 business days. If additional clarification is required, our team will contact you directly.
❓Need Help?
We’re here to assist! If you’re unsure about which documents apply to your case, please get in touch.
📧 Email: support@mimsms.com
📞 Phone: 01841434323, 01844909030, 01844909020-23
🌐 Website Chat: mimsms.com
MiM SMS is committed to flexibility, compliance, and accessibility — whether you’re a government agency, a school, a business, or an independent freelancer.
